Return Policy

Effective Date: August 30, 2024

At Combat Creatine, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following return policy.

1. Eligibility for Returns

a. Timeframe:

You may return any unopened and unused product within 30 days of the delivery date for a full refund or exchange.

b. Condition of Products:

Products must be returned in their original, unopened packaging, and in the same condition as when you received them. We do not accept returns of opened or used products.

c. Proof of Purchase:

A valid proof of purchase, such as an order confirmation or receipt, is required to process any return or exchange.

2. Return Process

a. Contact Us:

Before returning any product, please contact our customer support team at [email protected] with your order number and reason for the return. Our team will provide you with return instructions and a Return Merchandise Authorization (RMA) number.

b. Packaging and Shipping:

Securely package the product in its original packaging, including all accessories, and clearly write the RMA number on the outside of the package. You are responsible for the cost of return shipping unless the return is due to our error (e.g., wrong product shipped, defective product).

c. Return Address:

Once you have contacted us, we will provide you with the appropriate return address. Please do not send products back without first obtaining an RMA number.

3. Refunds and Exchanges

a. Refunds:

Once we receive and inspect your returned product, we will notify you via email. If your return is approved, a refund will be issued to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.

b. Exchanges:

If you wish to exchange a product, please follow the same return process. Once we receive your returned product, we will process the exchange and ship the new product to you at no additional cost.

c. Non-Refundable Items:

Certain items are non-refundable, including but not limited to gift cards, promotional items, and products marked as final sale.

4. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at [email protected] with your order number and a description of the issue. We may request photos of the damaged or defective item. We will arrange for a replacement or refund at no cost to you.

5. Non-Returnable Items

We do not accept returns or exchanges on:

Opened or used products.Products purchased more than 30 days from the delivery date.Products not purchased directly from www.combatcreatine.com (please contact the retailer where you purchased the product for their return policy).

6. International Returns

For international orders, the return process is the same as outlined above. However, please note that international shipping fees, duties, and taxes are non-refundable, and you are responsible for all return shipping costs.

7. Changes to This Return Policy

We reserve the right to update or modify this Return Policy at any time. Any changes will be effective when posted on our Site. Please review this policy periodically to ensure you are aware of any changes.

8. Contact Us

If you have any questions or need assistance with your return, please contact our customer support team at:

Combat CreatineEmail: [email protected]